Privacy policy

Your trust is the foundation of everything we build.

At Decorians, we take your privacy seriously. This policy outlines how we collect, use, and protect the personal information you share with us when you visit our store or place an order.

By using our website and making a purchase, you agree to the practices described in this Privacy Policy. We encourage you to read it carefully.

Information We Collect

When you place an order with us, we collect the information necessary to fulfill it — including your name, delivery address, email address, and phone number. Payment information is processed securely through our payment partners and is never stored on our servers.

We may also collect non-personal browsing data such as your device type, IP address, and pages visited to help us improve your experience on our site.

How We Use Your Information

We use your information solely to process and deliver your orders, communicate with you about your purchase, and provide customer support. We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Occasionally, we may send you updates about new products, offers, or collections. You may opt out of these communications at any time by writing to us at decorians.in@gmail.com.

Payment Security

All transactions on Decorians are processed through trusted, RBI-compliant payment gateways. Your payment credentials are encrypted and handled by industry-standard security protocols. We never have access to your full card or banking details.

Cookies

Our website uses cookies to enhance your browsing experience, remember your preferences, and help us understand how visitors interact with our store. You can choose to disable cookies through your browser settings, though some features may not function as intended.

Third-Party Services

We work with select third-party services — including logistics providers and analytics platforms — to operate our store effectively. These partners are obligated to keep your data secure and use it only for the purpose of serving you.

Your Rights

You have the right to access, correct, or request deletion of the personal information we hold about you. To exercise any of these rights, please reach out to us at decorians.in@gmail.com. We will respond to all requests within a reasonable timeframe.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any significant changes will be communicated on this page, and your continued use of our store constitutes acceptance of the updated policy.

Last updated: May 2025